Terms and Conditions

Terms and Conditions for Krystal Family Psychiatry

Welcome to Krystal Family Psychiatry. By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website or services. If you do not agree with any part of these terms, please refrain from using our website.

1. Services Provided

Krystal Family Psychiatry offers a variety of mental health services, including but not limited to:

  • Psychiatric Evaluations
  • Psychotherapy
  • Medication Management
  • Pharmacogenomic Testing

These services may be provided in person or online. By using our services, you agree to follow the steps provided on our website for scheduling, payment, and consultations.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to access and use our services. By scheduling an appointment or utilizing any of our services, you confirm that all information you provide is true and accurate.

3. Appointment Scheduling and Cancellations

Appointments for consultations can be made online or by phone. Consultations may be scheduled for 60 minutes or 30 minutes for follow-ups. If you need to cancel or reschedule your appointment, we require at least 24 hours’ notice. Failure to provide sufficient notice may result in a cancellation fee.

4. Payment Terms

Krystal Family Psychiatry accepts a variety of payment methods, including insurance and out-of-pocket payments via credit/debit cards or bank transfers. Payment for services is required at the time of scheduling or consultation. Any failure to provide valid payment may result in the cancellation of services.

5. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which outlines how we collect, use, and protect your information, is incorporated into these Terms and Conditions by reference. By using our services, you agree to the terms outlined in the Privacy Policy. We use cookies and tracking technologies as described in the Privacy Policy to enhance your website experience.

6. Intellectual Property

All content on the Krystal Family Psychiatry website, including but not limited to text, graphics, images, logos, and software, is the property of Krystal Family Psychiatry or its licensors. You are not permitted to reproduce, modify, distribute, or display any content from our website without our prior written consent.

7. User Responsibilities

When using our website or services, you agree not to:

  • Provide false or misleading information.
  • Disrupt or interfere with the security of our website or services.
  • Use our website for any unlawful purpose.
  • Attempt to gain unauthorized access to any part of our website or services.

8. Disclaimers and Limitations of Liability

Krystal Family Psychiatry provides its services on an “as is” and “as available” basis. While we strive to offer accurate and high-quality care, we do not guarantee that our website or services will be error-free, uninterrupted, or that any defects will be corrected.

To the maximum extent permitted by law, Krystal Family Psychiatry will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

9. Third-Party Services

We may partner with third-party service providers to enhance the delivery of our services, such as for payment processing or data analysis. These third parties are contractually bound to protect your personal information as described in our Privacy Policy.

10. Modifications to Terms and Conditions

Krystal Family Psychiatry reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes by posting the updated terms on our website with an updated effective date. Continued use of our website or services following any such changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal disputes or claims arising out of or related to the use of our services will be resolved in the state or federal courts located in Texas.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Krystal Family Psychiatry

1675 Republic Pkwy, #190, Mesquite, TX 75150

Phone: 972 576 7399

Email: kfp@krystalpsychiatry.com

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.